Vacating a Rental Property
Moving from one property to another can be a stressful
time. We hope that this page will help to clarify your
rights and obligations as a tenant vacating a premises. The
vacating process begins when a tenant issues a Notice of
Intention to Leave, or when a lessor issues a Notice to
Leave. If a tenant intends to leave when their contract
expires, they are required to provide at least two-weeks
notice. In the same situation, a landlord is required to
provide two-months notice if they have no intention of
renewing the lease.
Once adequate notice has been given, a tenant will be
issued with a vacate date. This is the latest date that a
vacating tenant is able to return the keys to Rental
Express. A tenant is also required to have all their
property out from the property and have left the property
in good order. You are required to pay rent until this
date, regardless of whether you occupy it in the final days
or not.
Tenants are required to complete an exit condition report
upon leaving a property. We highly recommend that you make
this your check list for the vacating process.
This details all your obligations with respect to cleaning,
smoke detectors, appliances and so forth. If the property
is not left in a respectable condition, we will hire
professional cleaners at your expense, this cost will be
deducted from your bond.
If the agent and tenant agree on the bond to be refunded,
they will together submit a bond refund request form to the
RTA. Once this is complete, you will be refunded the agreed
amount as directed by the form. This is typically processed
inside of 14 days. If the tenant and agent disagree on the
return of the bond, you may file a dispute to the RTA
within 14 days of the initial claim.
Should you need any further information on the vacate
process, the RTA have a collection of informative tenant
fact sheets which can be found at http://www.rta.qld.gov.au/tenant.
Alternatively, your property manager will be happy to
answer any questions you may have.
To assist with this process please read the following
document:
Rental Express Vacating
& Cleaning Expectations
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