Rental Express Client Reviews
At Rental Express we celebrate outstanding customer service.
“Nothing is too much bother, and with staff turnover being low, I am confident that properties are being well managed. Rental Express takes all the worry out of being a landlord for me.”
“Everyone I deal with at Rental Express is friendly and helpful and promptly gets back to me with any queries I have. Jean is especially great and has organised things for my property such as new furniture and repairs with no hassles at my end.I have found that the tenants Rental Express have placed in my property have been of a high standard and reliably pay their rent. I live in another state and havefound I have no concerns about my property being managed by Jean and the team atRental Express. Thank you very much for your professionalism and you're general “niceness”… It has made owning an investment property a pleasure.”
“You manage my investment property for me. From the start, I didn't want to have to think about the day to day management issues with this property and so far, you have taken care of everything just as I wanted, leading to a worry free investment. Thank you.”
“You have been outstanding property managers for our unit. I was concerned when Rental Express purchased Inner West Realty, that things would change for the worse, however they have been just fine. I have experience with multiple propertymanagement firms in other cities and you are still head and shoulders above the rest.”
“Rental Express could just be the most pleasant & professional agents we've ever had! Thanks for everything.”
“I have been buying/selling/renting property in Brisbane for over 30 years and at one stage had over 10 rental properties. After having my property listed with three well known local agencies with no success and non-existent service/follow-up/communication, I rang Rental Express.
Within 48 hours they had done more than the other 3 agencies combined in the previous 3 weeks. They called me, emailed me, gave me feedback good, bad, and otherwise as I requested with an excellent result. Your staff are outstanding and a credit to your organisation. I wish your organisation well and if the staff I dealt with is indicative of the calibre of your organisation it will continue to prosper and I will recommend you to anyone looking to rent or have you manage their property.”
“It took a real estate agent and one other different rental group nearly a month to find a suitable applicant for my property. Within 12 hours of placing an ad with Rental Express, they found two suitable applicants. One of which was signed up shortly after. Your attention to detail and efficiency in finding my new tenant was outstanding, Thank You”
“Rental Express are fabulous property managers who always communicate quickly on the issues at hand. As I live in Melbourne it is reassuring that I can rely on your service to keep my tenant happy and ultimately me happy as an owner.”
“Rental Express opened my eyes to the difference I could make in my return on investment based on a few small changes. The information they provide to owners is practical and useful and I would recommend them as a valuable part of any property investment strategy.”
“I have found Rental Express to be excellent with their customer service and efficiency. I have had excellent follow up each time and have been kept informed of the progress of my investment.”
“I want to thank you especially for helping me with this situation regarding my property. If I know of anyone who requires a good property manager, I will with confidence recommend you.”
“I must say, since you have taken over the management of our property your service has been great, prior to his we were considering self managing as the service had been so poor. But we have no complaints now, you have made a vast improvement in our impressions of property management . We would definitely recommend your services to anyone with an investment property.”
“Many thanks for securing a tenant for our property. We can't believe how quickly you were able to fill the vacancy. It took about 3 very long months to shift the house last time even with the house fully furnished and at a very reduced price! We really appreciate your professionalism and commitment. Thanks again.”
“Thank you so much for renting our property and all you have done, we are very happy with how smoothly everything has gone since you have been managing our property.”
“I am totally impressed with the way you are looking after my rental property. You report promptly on items requiring fixing, you organise quotes and get the work done efficiently. I am very very impressed and can’t complain about anything. I receive statements in a timely fashion also. Many many thanks for all you do.”
“I have found your organisation fantastic. My property manager is keen to keep me informed and very much conveys the sense that I am being looked after as a client. I have never had to chase anything up; I have never broached any miscommunication from anyone. You have made me feel entirely relaxed about my property. And that is the feeling I have always had with your entire organisation. Thank you.”
“We would like to extend our sincere appreciation for your service to us on the lease of our new property. We have rented before and have never been treated as well as we have been by all of your staff. We were shown the utmost respect and your service to tenants were exceptional. We love our new home and have your wonderful staff to thank for that.”
“A quick hello to tell you everything is running seamlessly with our property.... ...as you promised. All of your staff are on the ball with all inspections, lease renewals etc happening when they should. It’s nice to set and forget and not have to manage the manager.”
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